Upon enrolling in a course with any educational institution a student is entering a legal agreement under common law, in which they agree to abide by the conditions of enrolment (including all types of payments), in exchange for the service offered by the AIUB Institute of Continuing Education (ICE) in the delivery of the course.
AIUB ICE understands that you can change your mind. That is why AIUB ICE gives you the freedom to ask for a complete refund of your program fees by the last date of registration. Please note, changes in your circumstances are not the responsibility of AIUB ICE, and neither can AIUB ICE be held liable for changes in your circumstances.
In a situation where a student wishes to cancel or change their enrollment, and as a measure of goodwill, AIUB ICE will allow the following options. A student may only take up one of these options once.
Please read the following options
Before Program Start
If the cancellation is done by the student within by the last date of registration or till the day that the class starts, 100% of the course fee paid will be refunded.
Within 15 Days
For a period of 15 days from enrollment, a partial refund will be given on the total amount of tuition fees paid at the time of cancellation. 20% of the course fee will be deducted.
The student must notify the Academy’s administration department in writing and the letter be received within the 15-day period, by a person.
The onus is on the student to ensure and confirm that written notification of withdrawal is lodged.
The academy will not be responsible for messages going astray.
Within 30 Days
For a period of 30 or more days from enrollment, a partial refund will be given on the total amount of tuition fees paid at the time of cancellation. Up to 50% of the course fee can be deducted.
The student must notify the Academy’s administration department in writing and the letter be received within the 15-day period, by a person.
Note: Refund procedure can be taken place within 30 working days. No refund will be given after 30 days of class start.
A student may apply for special consideration; to swap their course for another course. The application for special consideration must be made in writing in person and be accompanied by a letter explaining why the student wants to change the enrollment.
Exceptional Circumstances
Where a refund request is made outside of AIUB ICE refund period as described above, ICE, might provide consideration for such requests. Each request is different and the decision to grant a Goodwill (ex gratia) payment, is made by a committee and not anyone individual. The Committee is comprised of staff members from AIUB ICE
Refund Methods
Payment Refund Method will be done by Bank Deposit or Cash.
Please contact us ice@aiub.edu